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IT-Services

Central IT Services (German acronym ZID) is a service facility of Kunstuniversität Linz tasked with supplying all sectors of the University with appropriate information and communications technology.

ZID serves a counselling and operative function regarding the procurement and installation of IT components (hardware and software), develops customised software and interfaces to support teaching processes and manages information solutions such as the Kunstuniversität Linz website www.ufg.ac.at, the campus administration software www.ufgonline.ufg.ac.at as well as e-learning software solutions.

ZID provides all students and staff members of Kunstuniversität Linz with the communication platform. Mailsystem

Further tasks include the setting-up and operation of training premises (computer rooms) and the support of exhibitions, projects and diploma installations with hardware, software and services.


Information for...
... Students

... employees, lecturers

Checklists
If you need new hardware (e.g. PC, Mac, Printer, Scanner,...) please use the following checklist for IT-orders:
Checklist for IT-orders
If have you questions regarding the installation of a new workspace or start working at the University, please have a look at this page:
Checklist for IT-workspace

Head
Johannes Kremsner
T: +43 732 7898 2262
Johannes.Kremsner@ufg.at
Contact
zid.leitung@ufg.at
T: +43 732 7898 3262
F: +43 732 7898 83262

Support

Ticket-System:
helpdesk.ufg.at
Contact Helpdesk
it.helpdesk@ufg.at
T: +43 732 7898 3270
Mon - Thu: 08:00-12:00, 12:30-16:30
Fri: 08:00-14:00
Hauptplatz 6, 1st floor, room H60139 + H60150-52
Conact ufgonline-Support
ufgonline.support@ufg.at
T: +43 732 7898 2204
Mon-Fri: 08:00-12:00
Hauptplatz 6, 1st floor, room H60140