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IT Department

Central IT Services (German acronym "ZID") is a service facility of Kunstuniversität Linz tasked with supplying all sectors of the University with appropriate information- and communications-technology. ZID serves a counselling and operative function regarding the procurement and installation of IT components (hardware and software), develops customised software and interfaces to support teaching processes and manages information solutions such as the Kunstuniversität Linz website www.ufg.at, the campus administration software www.ufgonline.ufg.ac.at as well as e-learning software solutions. ZID provides all students and staff members of Kunstuniversität Linz with a communication platform: e-mail Further tasks include the setting-up and operation of training premises (computer rooms) and the support of exhibitions, projects and diploma installations with hardware, software and services.

Services

> IT-Services for Students
(english version of the ZID Folder)

> Information for employees
(Information about IT-Services for employees)

> Checklist for IT requests
(Request for PC, monitor, printer, scanner, external hard disks...)

> Information about IT training

Head
Johannes Kremsner
Johannes.Kremsner@ufg.at
T: +43 (0)732 7898 2262
Contact
zid.leitung@ufg.at
T: +43 (0)732 7898 3262
F: +43 732 7898 83262

Support

Ticket-System:
helpdesk.ufg.at
Contact Helpdesk
it.helpdesk@ufg.at
T: +43 (0)732 7898 3270
Mon - Thu: 08:00-12:00, 12:30-16:30
Fri: 08:00-14:00
Hauptplatz 6, 1st floor
room H6.01.39 + H6.01.50-52
Conact ufgonline-Support
ufgonline.support@ufg.at
T: +43 (0)732 7898 3204
Mon-Fri: 08:00-12:00 Uhr
Hauptplatz 6, 1st floor
room H6.01.40